18VAC47-20-220: Itemized statement and general price list of burial fees to be furnished

A. Each cemetery company must maintain a written general price list and a written itemized statement of goods and services that the cemetery company provides. This itemized statement must include burial vaults and other burial receptacles, other merchandise, facilities used, and other professional services. Prices for merchandise may be stated as a range of values. Prices for services must be specific for each type of service, including any difference in prices based on the day or time the service is provided. This list must be set forth in a clear and conspicuous manner.

B. In accordance with § 54.1-2327 A of the Code of Virginia, the general price list must be available in writing to individuals inquiring in person about burial arrangements or the prices of property or services.

C. Prior to execution of any contract, cemetery companies must provide the general price list and itemized statement of goods and services to the individual entering the contract. The contract must include an acknowledgment signed by the individual and the cemetery sales personnel stating the cemetery company provided the general price list and itemized statement of goods and services to the individual prior to the execution of the contract.