18VAC48-60-16: Designation of association contact person; certification of association complaint procedure

A. An association must include the following information on an annual report:

1. The name and contact information of the contact person for the association.

2. The name and contact information of a governing board member authorized by the association to receive correspondence related to notices of final adverse decision from the Office of the Common Interest Community Ombudsman.

B. An association must certify with each annual report filing that it has adopted an association complaint procedure in accordance with the Common Interest Community Ombudsman Regulations (18VAC48-70) and that such procedure is in effect.