18VAC48-70-30: Requirement for association to develop an association complaint procedure

In accordance with § 54.1-2354.4 of the Code of Virginia, each association will have a written process for resolving association complaints from members and citizens. The association complaint procedure will conform with the requirements set forth in § 54.1-2354.4 of the Code of Virginia and this chapter, as well as the association governing documents, which must not be in conflict with § 54.1-2354.4 of the Code of Virginia or this chapter.