22VAC20-30-20: Responsibilities of the department

A. The department will:

1. Refer and assign only qualified interpreters to consumers and service providers; and

2. Compile a directory of qualified interpreters.

B. Upon request, the department may:

1. Distribute the directory;

2. Maintain a list of directory recipients and distribute updates;

3. Assist consumers and service providers in selecting an appropriate interpreter; or

4. Provide information about the different levels of qualifications and the various modes of communication.

C. The department may:

1. Assign interpreters when requested by a consumer or service provider; and

2. Compensate interpreters from available funds appropriated for that purpose; and

3. Refer qualified interpreters directly to the service provider or consumer.