Va. Code § 56-38: Adjustment of claims and controversies

Upon the request of the parties interested, it shall be the duty of the Commission, as far as possible, to effect, by mediation, the adjustment of claims, and the settlement of controversies, between public service companies and their employees and patrons.Const., § 156, par. (b); Code 1919, § 3713; 1971, Ex. Sess., c. 24.