9 V.S.A. § 2469: Loaners

A loaner must:

(1) be in good working order;

(2) perform the essential functions of the assistive technology device that is being repaired, considering the needs of the user;

(3) not create a threat to the safety of the user; and

(4) be provided to the consumer by the manufacturer through the assistive device dealer within two business days after notice from the consumer of the nonconformity, except in the case of an assistive device that requires extensive custom retrofit in order to perform the essential functions. Such a custom device shall be provided as soon as reasonably possible, but in no case later than 10 business days after notice.