IC 8-1-29-7: Complaints; hearings

Sec. 7. A complaint may be filed with the commission by any of the following:

(1) A customer of a telecommunications provider who has been:

(A) switched by one (1) telecommunications provider to another telecommunications provider without the customer's authorization; or

(B) billed for services by a telecommunications provider that without the customer's authorization added the services to the customer's service order.

(2) A telecommunications provider that has been removed as a customer's telecommunications provider without the customer's authorization.

(3) The commission on its own motion.

(4) The office of the utility consumer counselor.

A hearing held on a complaint filed under this section must be consistent with IC 8-1-1-8.