KRS 281.934: Prohibited acts by towing company or storage facility.

(1) A towing company shall not:

(a) Falsely represent that the towing company represents or is approved by any

law enforcement agency, or any organization that provides emergency road

service for disabled motor vehicles;

(b) Require an owner or operator of a disabled motor vehicle to preauthorize more

than twenty -four (24) hours of storage or repair work as a condition to

providing towing service for the disabled vehicle;

(c) Charge more than one (1) towing fee when the owner or operator of a disabled

motor vehicle requests transport of the motor vehicle to a repair facility owned

or operated by the towing company; or

(d) Tow a motor vehicle to a repair facility, unless the owner of the motor vehicle

or the owner's designated representative gives consent and the consent is given

prior to the removal of the motor vehicle from the location from which the

motor vehicle is to be towed. This paragraph shall not apply to a storage

facility that has a repair facility on the same site so long as the motor vehicle

is not moved into the repair facility without consent.

(2) A towing company or storage facility shall not:

(a) Upon payment of all costs incurred against a motor vehicle towed and stored

under this chapter, refuse to release the motor vehicle to a properly ident ified

owner or lienholder of the motor vehicle or to an authorized representative of

the insurance company insuring the motor vehicle or the insurance company's

contracted provider, if the motor vehicle is covered by an active policy of

insurance. Motor ve hicle release under this paragraph shall not apply to any

case in which a law enforcement agency has ordered the motor vehicle not to

be released or in any case in which a judicial order prohibits its release;

(b) Refuse to permit a properly identified own er or lienholder of a motor vehicle

or a representative of the insurance company insuring the motor vehicle if the

motor vehicle is covered by an active policy of insurance to inspect the motor

vehicle during posted business hours before all costs incurred against the

motor vehicle are paid or the motor vehicle is released; or

(c) Charge a storage fee for a stored motor vehicle with respect to any day on

which release of the motor vehicle or inspection of the motor vehicle by the

owner, lienholder, or insur ance company is not permitted during posted

business hours by the towing company or storage facility.