KRS 286.9-120: Administrative complaint -- Hearing for denial, suspension, or

revocation of license.

(1) The commissioner may file an administrative complaint against any person if it

appears on grounds satisfactory to the commissioner that a potential or actual

violation of this subtitle has been committed and when the person may be subject to

the penalties of KRS 286.9-071, 286.9-110, and 286.9-991. The commissioner shall

serve the administrative complaint to the last known address of the person named in

the comp laint. Service shall be by certified mail or personal delivery. The person

named in the administrative complaint shall be entitled to an administrative hearing

conducted in accordance with KRS Chapter 13B but only upon timely receipt of a

written answer and request for an administrative hearing within twenty (20) days of

the mailing or hand delivery of the administrative complaint. If timely requested, an

administrative hearing shall be held in accordance with the provisions of KRS

Chapter 13B. If an answer is not timely filed, or a written request for a hearing is

not timely filed, the commissioner may enter a final order.

(2) No license shall be denied, limited, conditioned, restricted, probated, suspended, or

revoked unless the applicant or licensee is af forded the opportunity for a hearing to

be conducted in accordance with KRS Chapter 13B.