KRS 304.17A-599: Commissioner review of alleged violations of KRS 304.17A -593,

304.17A-595, or 304.17A-597.

(1) Any insured, pharmacy, or pharmacist impacted by an alleged violation of KRS

304.17A-593, 304.17A -595, or 304.17A -597 may file a complain t with the

commissioner.

(2) The commissioner shall:

(a) Review and investigate all complaints filed under this section;

(b) Issue, in writing, a determination to the insured, pharmacy, or pharmacist as to

whether a violation occurred;

(c) For alleged viol ations of KRS 304.17A -595(2)(b)5., consult with the

Kentucky Board of Pharmacy in making the determination of whether a

violation occurred; and

(d) Otherwise comply with KRS 304.2-160 and 304.2-165.

(3) An insurer, a pharmacy benefit manager, or any other administrator of pharmacy

benefits shall comply with KRS 304.2 -165 and otherwise respond to, and comply

with, any requests made by the commissioner under this section.