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New York · Through 2026-09-11

N.Y. General Business Law § 396-mm: Unlawful trial offers

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Where this section sits in the code
  1. General Business Law
  2. Article 26. Miscellaneous

§ 396-mm. Unlawful trial offers. 1. a. It shall be unlawful for a

person, partnership, firm, association, corporation or agent or employee

thereof to provide a free trial offer unless the material terms of the

offer are clearly and conspicuously disclosed. No additional products or

services or enrollment in any membership, for a fee, shall be provided

until the express consent of the consumer has been obtained.

b. At least fifteen, but not more than thirty days before a consumer

is required to cancel a free trial, the person, partnership, firm,

association, corporation or agent or employee thereof shall send to the

consumer the terms of the offer and the deadline to cancel; provided,

however, that where a free trial offer ends in less than thirty days,

the terms of the offer and the deadline to cancel shall be sent at least

seven days before a consumer is required to cancel the free trial. Such

notice is not required when the free trial is a magazine or newspaper

subscription and at any time cancellation occurs the consumer shall

receive a refund for issues not mailed; provided, however, that such

refund option is disclosed with the free trial subscription offer.

2. This section shall not apply to a negative option plan regulated by

the federal trade commission pursuant to Code of Federal Regulations,

title 16, part 425; and does not apply to other contractual plans or

arrangements such as continuity plans, subscription arrangements,

standing order arrangements, supplements and series arrangements, under

which the seller provides similar special interest goods or services to

a consumer who has consented in advance to receive the goods or services

on a periodic basis with no binding commitment period and no minimum

purchase amount.

3. This section shall not apply to any purchase when the person,

partnership, firm, association, corporation or agent or employee thereof

does not debit or charge any consumer account and sends the consumer an

invoice requesting payment which includes information about how to

cancel a free trial.

4. a. Every violation of this section shall be deemed a deceptive act

and practice subject to enforcement under article twenty-two-A of this

chapter. In every case where the court shall determine that a violation

of this section has occurred, it may impose a civil penalty of up to one

thousand five hundred dollars for each violation.

b. Nothing in this section shall be construed to restrict any right

which any person may have under any other statute or the common law.

Collected 2026-09-14T19:32:44Z. Source file · JSON

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