Okla. Stat. tit. 36, § 36-6910: Information to be provided to subscribers

Every health maintenance organization (HMO) shall:

1. Provide to its subscribers electronically or in paper copy a

list of providers upon enrollment and make such list available

electronically or in paper copy upon reenrollment; provided, a

subscriber has submitted written assurances that the subscriber can

view and print such electronic copy;

2. Provide to its subscribers notice of any material change in

the operation of the organization that will affect them directly, no

later than thirty (30) days after such change;

3. Immediately notify an enrollee in writing of the termination

of the enrollee’s primary care provider and shall provide assistance

to the enrollee in transferring to another participating primary

care provider; and

4. Provide to subscribers, electronically or in paper copy,

information on:

a. how to obtain services,

b. where to obtain additional information on access to

services, and

c. how to contact the HMO at no cost to the enrollee.