Okla. Stat. tit. 56, § 56-4002.11: Scorecard comparing contracted entities and dental

benefit managers.

No later than one (1) year following the execution of the

delivery model transition described in the Ensuring Access to

Medicaid Act, the Oklahoma Health Care Authority shall create a

scorecard that compares each contracted entity and separately

compares each dental benefit manager. The scorecard shall report

the average speed of authorizations of services, rates of denials of

Medicaid reimbursable services when a complete authorization request

is submitted in a timely manner, member satisfaction survey results,

provider satisfaction survey results, and such other criteria as the

Authority may require. The scorecard shall be compiled quarterly

and shall consist of the information specified in this section from

the prior quarter. The Authority shall provide the most recent

quarterly scorecard to all initial members during enrollment choice

counseling following the eligibility determination and prior to

initial enrollment. The Authority shall provide the most recent

quarterly scorecard to all members at the beginning of each

enrollment period. The Authority shall publish each quarterly

scorecard on its public Internet website.