ORS 646A.316: Warranty claims; payment; time for completion.

Unless otherwise agreed:

      (1) On a warranty claim, a supplier shall provide reasonable compensation for the retailer’s costs, including but not limited to:

      (a) Diagnostic services;

      (b) Repair services;

      (c) Repair parts; and

      (d) Labor.

      (2) For labor on warranty service, a supplier may not pay a retailer an hourly rate that is less than the rate that the retailer charges for nonwarranty service.

      (3) For repair parts on warranty service, a supplier may not pay a retailer less than the amount that the retailer paid for the parts plus a reasonable allowance for the shipping and handling of the parts.

      (4) A supplier must allow a reasonable time for a retailer to complete warranty service.