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Texas · Through 89th 2nd Called Legislative Session, 2025

Tex. Business & Commerce Code § 120.102: PROCESSING OF COMPLAINTS.

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Where this section sits in the code
  1. BUSINESS AND COMMERCE CODE
  2. TITLE 5. REGULATION OF BUSINESSES AND SERVICES
  3. SUBTITLE C. BUSINESS OPERATIONS
  4. CHAPTER 120. SOCIAL MEDIA PLATFORMS
  5. SUBCHAPTER C. COMPLAINT PROCEDURES

(a) A social media platform that receives notice of illegal content or illegal activity on the social media platform shall make a good faith effort to evaluate the legality of the content or activity within 48 hours of receiving the notice, excluding hours during a Saturday or Sunday and subject to reasonable exceptions based on concerns about the legitimacy of the notice.

(b) A social media platform that receives notice of explicit deep fake material on the social media platform shall:

(1) immediately confirm to the user that the social media platform is aware of the material;

(2) remove the content reported by the user and any known content that is a copy of or identical to the reported content as explicit deep fake material; and

(3) not later than the seventh day after the date the user submitted the report to the social media platform, provide a written notice to the user updating the user on the status of the reported content.

Added by Acts 2021, 87th Leg., 2nd C.S., Ch. 3 (H.B. 20), Sec. 2, eff. December 2, 2021.

Amended by:

Acts 2025, 89th Leg., R.S., Ch. 749 (H.B. 3133), Sec. 4, eff. September 1, 2025.

Collected 2026-08-27T01:46:56Z. Source file · JSON

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