GroundRules
41 CFR 102-117.105: -117.105 TSP performance expectations.
Where this section sits in the code
- Title 41—Public Contracts and Property Management
- Subtitle C—Federal Property Management Regulations System
- CHAPTER 102—FEDERAL MANAGEMENT REGULATION
- SUBCHAPTER D—TRANSPORTATION
- PART 102-117—TRANSPORTATION MANAGEMENT
- Subpart E—Transportation Service Provider (TSP) Performance
Agencies are required to ensure that TSPs deliver consistent, satisfactory service that meets their transportation needs. At a minimum, monitor—
(a) On-time delivery rates;
(b) Accuracy of billing, including overcharges or undercharges;
(c) Frequency of claims filed;
(d) Shipment rejection rates; and
(e) Responsiveness to shipment tracing requests.
Collected 2026-08-27T02:26:05Z. Source file · JSON