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Kentucky · Snapshot 09/05/2026

KRS 367.4913: Duties of protection notification center -- Board of directors of Kentucky

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Where this section sits in the code
  1. KRS Chapter 367

Contact Center -- Kentucky Contact Center to serve all counties.

(1) All protection notification centers shall:

(a) Provide locate request services during working d ays and provide an

emergency contact number for incidents occurring outside the working day;

(b) Provide a positive response system for excavators, locators, operators, and

other interested parties to determine the status of locating an underground

facility;

(c) Provide any excavation request with an identification number and the names

of the facility owners or operators who will be notified for each locate request;

(d) Promptly after receiving an excavation or demolition work notification from

an excavator, provide to each of its affected operator members the excavator

information required by KRS 367.4911(3);

(e) Maintain a list of all its operator members, their business addresses and their

business and emergency telephone numbers and provide this informat ion in

accordance with KRS 64.012 with the county clerk of each county where the

operator member has underground facilities. The county clerk shall provide

this information upon request for the actual cost of providing a copy, to be

paid by the requesting party to the county clerk. The county clerk shall assume

no liability associated with the receipt of this information from the protection

notification center or for subsequent provision of this same information to the

requesting party;

(f) Make the operato r members information list available to any person for

inspection at its place of business without charge or provide a copy of the list

to any person for any county upon request for a fee not to exceed the actual

cost of providing a copy;

(g) Define and ad opt policies and procedures for processing design information

requests;

(h) Provide the person making a design information request a list of identified

operators that will receive notification and notify those operators;

(i) Maintain the following informat ion provided by excavators for all requests to

locate facilities for at least five (5) years from the date of the request:

1. Name and phone number of the excavator or person requesting the

underground facility locate;

2. Location and type of work being performed by the excavator;

3. Name and phone number of work site contact;

4. Name, address, and phone number of underground facility operators;

and

5. Estimated start date and start time of excavation;

(j) Provide contact information for the protection notification center on its Web

site or pursuant to paragraph (e) of this subsection; and

(k) Provide public awareness education and damage prevention programs in the

manner and amount determined by each protection notification center.

(2) The Kentucky Contact Center shall be governed by a board of directors who are

elected by the membership. Board seats shall be composed of no more than twenty -

one (21) voting members and six (6) nonvoting members and may be fi lled by

representatives of the following:

(a) A natural gas provider;

(b) An electric provider;

(c) A telecommunications provider;

(d) A water/sewer provider;

(e) An interstate pipeline operator;

(f) A municipal utility operator;

(g) A commercial excavator;

(h) An oil and gas operator; and

(i) At least one (1) but not more than six (6) advisory, nonvoting members

representing the following:

1. Public Service Commission;

2. Kentucky Transportation Cabinet;

3. Home Builders Association of Kentucky;

4. National Electrical Contractors Association;

5. Associated General Contractors of Kentucky; or

6. Kentucky Association of Master Contractors.

(3) Nonvoting members shall be elected by a majority of the voting members and shall

serve for one (1) year terms which expire on December 31. Nonvoting members are

eligible for reappointment by a majority of the voting members.

(4) The Kentucky Contact Center's board of directors shall establish the method to

calculate the cost of service provided by the center.

(5) The Kentucky Contact Center shall serve all Kentucky counties.

Collected 2026-09-05T20:59:04Z. Source file · JSON

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